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1
IMMEDIATE APPOINTMENT
Don’t keep your customers waiting! Smart, simple and fast, the Fast Key app is compatible with all DMS. It greatly improves client satisfaction by allowing them to get an appointment from your website in just a few clicks. No more endless wait at the counter or on the phone, online booking is available at any time on the computer, tablet and smartphone.
2
SENDING AND
QUOTATION APPROVAL
Fast Key streamlines document management for your customer service advisors and technicians. Compatible with all DMS, our software works as a web app. It allows the sending of dematerialized quotations in a few clicks. Your clients receive a link to the quotation in PDF format. An approval button allows the client to agree or refuse the quotation without prior visit to the workshops in order to save time.
3
VEHICLE CONDITION INVENTORY
Fast Key allows the person who collected the car to quickly save its registration. A simple input automatically displays each car’s main characteristics (model, engine, first registration). The evidence recording of the vehicle condition is made through time-stamped photo or video with comments adding possibility. Streamlined and facilitated management in order to save time.
4
ELECTRONIC SIGNATURE REPAIR ORDER
Fast Key merges easily with all workshop or commercial management software. Upon receipt of the quotation or the repair order, the client receives an SMS or an email link. Then, a simple click allows the customer to view the document with the possibility of accepting or refusing it. Available remotely and at any time, contactless electronic validation is a valuable time saver for you and your clients.
5
REMOTE PAYMENT
Avoid long waits at the counter or at the checkout ! As soon as the service is completed, Fast Key retrieves the invoice issued by the invoicing software (DMS, ERP, accounting). An online payment link is instantly sent to the client with the invoice in PDF format. Once it has been paid, the vehicle is handed back, contactless, directly to the client thanks to the lock box. Save time by offering to your clients the convenience of remote payment.
6
KEYS DEPOSIT AND DELIVERY
Streamline your vehicle fleet management with a secure and connected lock box. Fast Key allows the immediate and fast handling of each vehicle’s keys without waiting time. Our app sends a unique code to each client for keys deposit and delivery after maintenance. Simple and intuitive, Fast Key saves valuable time for your employees and increases client satisfaction.
Receiving feedback from customers after a purchase or a visit to the workshop is essential to improve their experience in your services. With its customizable interface, compatible with all DMS and CMR, our software automatically collects reviews.
The recorded data is analyzed and classified by the AI, according to the feelings expressed and the themes evoked. You benefit from complete reports, and a detailed analysis of the results to better understand your customers and target their needs.
The assignment and monitoring of tasks then makes it possible to transform the voice of your customers by implementing automated corrective actions as well as sharing best practices. Your employees are more efficient, and your customers are satisfied.
Digitalization is a phenomenon that is growing at a very fast pace and that has a profound impact on our societies. Lifestyles and consumption habits are rapidly changing, which is why every company must adapt to these changes. Digital transformation requires the adoption of new technologies and innovative and intuitive tools. How does the digital transformation improve the management of schedules at a car dealership?
The repair order is a free and non-mandatory document which lists the nature and the methods of carrying out the work on your car. In this sense, it is comparable to a store’s delivery note. The RO (repair order) must provide the identity of the dealer or workshop owner and that of the client too. The vehicle description, the approved repairs inventory and the service delivery time should also be included.
Every single economic sector has been transformed in some way or another by new technologies. By digitalizing your company’s processes and activities, you modify your business model by modernizing it and adapting it to the new expectations of your customers. Learn about the key benefits of digitally transforming your automotive repair and sales business.
Station 7, a Premium BMW car dealership in Marseille, uses our tools to improve the performance of its service advisors and technicians. Streamlined and fast appointments management, combined with remote validation and payment solutions, have enabled the dealership to optimize the various activities devoted time. Fast Key has strengthened Station 7’s relationship with its clients by removing waiting times. The analysis of customer reviews has led to an overall improvement of provided services thanks to the implementation of a virtuous circle of good practices and corrective actions.
Station 7, a Premium BMW car dealership in Marseille, uses our tools to improve the performance of its service advisors and technicians. Streamlined and fast appointments management, combined with remote validation and payment solutions, have enabled the dealership to optimize the various activities devoted time. Fast Key has strengthened Station 7’s relationship with its clients by removing waiting times. The analysis of customer reviews has led to an overall improvement of provided services thanks to the implementation of a virtuous circle of good practices and corrective actions.
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